About E-call

eCall is an emergency call either generated manually by vehicle occupants or automatically via activation of in-vehicle sensors when an accident occurs.

When activated, the in-vehicle eCall system establishes a 112-voice connection directly with the relevant PSAP (Public Safety Answering Point), which is a public authority or a private eCall centre that operates under the regulation and/or authorisation of a public body. At the same time, a minimum set of data – including key information about the accident such as time, location and vehicle description – is sent to the PSAP operator receiving the voice call. The minimum set of data may also contain the link to a potential Service Provider by including its IP address and phone number. If the user is subscribed to a Service Provider, additional information can be sent from the service provider to the PSAP.

The role of ASECAP

The European eCall Implementation Platform (EEIP) aims to be the coordination body bringing together all relevant stakeholders interested in the quick implementation of the pan-European eCall. Within the EEIP ASECAP chairs Task Force 3 with the aim of working on a proposal of common protocols to forward the information from the PSAPs (Public Safety Answering Point) centres to the relevant Road Operators as this procedure is not foreseen in the eCall concept currently.


Road operators are responsible for the operated network and carry out rescue procedures in the daily road management. It is required to build on the already existing safety procedures, in order to prevent overlapping responsibilities and procedures to the foreseen eCall service.

AISCAT study on the e-call initiative

The study, carried out under the first phase of the EasyWay programme, provides a picture of the European and national legislative framework with regard to the e-call and the single European emergency number 112. The study also tries to identify the ways for an efficient implementation of the e-call in Italy and in Europe as well.

Further information:

More information about the E-call project

download  AISCAT study on the e-call initiative